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Free Express Shipping on AU, NZ & US Orders Over $300

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Shipping

Location

Service

Cost

Estimated Delivery (Business Days)

Australia
(Aus Post)

Express

$12 (free over $300AUD)

1-3 Days

Standard

$8

5-7 Days

United States
(DHL)

Express

Free

5-7 Days

New Zealand
(DHL)

Express

$15AUD (free over $300AUD)

3-5 Days

Rest of the World (DHL)

Express

$40AUD

1-7 Days

Dispatch and Tracking

All orders are dispatched within 48-72 hours. Orders placed on a Saturday, Sunday or Public Holiday will be processed within on the next business day.

Tracking will be provided via email as soon as your order has been dispatched. For Australian customers, please allow 24 hours for shipment details to appear on the Aus Post website.

Please note we are not able to cancel orders once they have been placed.

 

Pre Order

Current season pieces purchased with a pre order item will be shipped within 48-72 hours of placing your order. Pre order items will be shipped separately from estimated dispatch date, this is noted on the product page.

 

Taxes and Duties

International shipments can be subject to customs and import duties once they reach their destination. For customers in the United States, these are calculated at checkout and included in the cost of your order. For other international locations, Acler does not take responsibility for paying any charges. We recommend contacting your local customs office for more information.


Please note that if you have paid duties as part of your order, these were paid to your local government authority and not to Acler. This means that we are unable to refund any duties paid if a return is made. Instead, you can apply to your local government to have these reimbursed.


If payment of duties and taxes is refused upon arrival in your destination country, the amount will be deducted from your return.

Holiday Shipping Cut Off Dates

To guarantee delivery by December 25th, please ensure that your orders are placed by the specified dates below.

Location

Service

Date

Australia (excluding WA & NT)


WA & NT


Express
Standard


17th December
10th December

Express
Standard

13th December
6th December

United States
(DHL)

Express

12th December

New Zealand
(DHL)

Express

17th December

Singapore & Hong Kong
(DHL)

Express

17th December

Canada
(DHL)

Express

10th December

UK & Europe
(DHL)

Express

12th December

China
(DHL)

Express

10th December

Middle East
(DHL)

Express

12th December

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